SSRocket Beginner Academy
The client says connected, but websites still do not open
Connected only means the client switch is on; also check node choice, mode, system proxy, DNS, local network, and destination limits.
- Confirm that you selected a normal node, not a subscription note or expiry item.
- Try two other nodes, then refresh the subscription and test again.
- On desktop, confirm that system proxy or service mode is enabled; on mobile, confirm VPN permission.
- Test both the browser and the target app to see whether everything fails or only one app fails.
- Switch between Wi-Fi, mobile data, or a hotspot to rule out local network restrictions.
If only one website or app fails, the cause may be account region, cookies, DNS, risk controls, or that service's own limits. Send support the destination, node region, client, device OS, and exact error.