Help Center
Find answers to common questions
Getting Started
Visit the registration page, enter your email and password to sign up. Then choose a plan that suits you.
After purchasing a plan, go to your Account to get your subscription link. We recommend Shadowrocket for iOS, Clash for Android/Windows, and ClashX Pro for macOS. Import your subscription link into the client to get started.
SSRocket supports iOS, Android, Windows, and macOS.
Billing & Payments
We accept debit/credit cards (Visa / MasterCard) and Alipay / WeChat Pay.
Yes. You can upgrade anytime from your account. Remaining days are prorated.
Accelerator services (Global / Pro / China) include 7-day unconditional refund. AI Hub subscriptions are non-refundable, matching ChatGPT Plus / Claude Pro / Google AI Pro — cancel anytime to stop renewal. Accidental purchase / billing errors: email [email protected] for case-by-case review.
AI Tools
AI Hub is the SSRocket AI service, connecting Claude Sonnet 4 / Claude Opus 4 / GPT-5.5 / GPT-4o and more. No foreign accounts needed, ~300 in-depth conversations/month. Free trial quota after registration.
Your quota resets automatically each month. Upgrade for more.
Troubleshooting
1. Try switching nodes. 2. Update your client. 3. Try a different protocol. 4. Contact support for dedicated nodes.
SSRocket enforces a strict zero-log policy.
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