SSRocket Beginner Academy
Start here after purchase
Find your subscription first, import it by device, then use the right guide for region, speed, billing, or refund questions.
First after purchase
First step after purchase: where to find your SSRocket universal subscription link
After purchase, sign in to My Account, copy the subscription link for the active plan, and import it into the client for your device.
Your SSRocket subscription link is universal, not app-specific
The same subscription link usually works in different compatible clients; only the import location and labels differ by app.
Set up by device
How to use Shadowrocket on iPhone or iPad
Install Shadowrocket, import the subscription from My Account, and confirm that the routing mode follows the current guide.
How to use Clash Verge on Windows or macOS
On desktop, install Clash Verge, import the subscription, enable the system proxy, and choose the mode for your destination.
Daily use and checks
Why should I refresh the subscription? What happens if I do not?
The client only receives the latest nodes, expiry display, and profile changes after a subscription refresh.
How do I know the current node is really connected?
Do not rely only on the client switch; check the selected node, mode, loading result, and destination behavior together.
Why can the same node be fast for one person and slow for another?
Speed depends on local ISP, Wi-Fi, device, time, destination, and node load together.
App region signals
Why do some apps show another region after I connect to a US node?
Third-party apps may use account, payment, device, location, cookies, and sign-in history, not only the network exit.
Why TikTok region detection is not only about IP
TikTok may consider network, SIM, device, account, language, location, and behavior signals, so the node is only one factor.
Find better answers
Why you should not rely only on Baidu after connecting
After international access works, use Google, official websites, and official docs together to avoid outdated or copied guides.
Google Search basics for beginners
Use precise keywords, exact errors, official-site filters, and date checks to find more reliable answers.
Refund requests and rules
When you need support
Include account email, device and OS, client name, node region, time, and exact error. Never send passwords, codes, or the full subscription link.
Contact support