1. Overview
SSRocket ("we", "us") values your privacy. This policy explains how we collect, use, and protect your personal information.
2. Information We Collect
Account Information:
- Email address (for account registration and notifications)
- Password (stored encrypted; we cannot view plaintext)
- Subscription and payment status
Payment Information:
- Payments are processed by card and third-party payment providers. We do not directly store your card number.
- We only retain the transaction ID, amount, and timestamp for billing records.
3. Zero-Log Policy
We strictly enforce a zero-log policy:
- We do not log your browsing history or DNS requests
- We do not log connection timestamps or session duration
- We do not log your real IP address
- We do not log the content of transmitted data
4. How We Use Information
We use the collected information solely for:
- Providing and maintaining the Service
- Processing payments and sending billing notifications
- Sending service-related notifications (expiration reminders, security alerts, etc.)
- Improving service quality and user experience
5. Information Sharing
We will not sell, rent, or trade your personal information. We may only share it in the following cases:
- Payment Processing: Sharing necessary transaction information with card payment providers.
- Legal Requirements: When required by law or to protect our rights.
6. Data Security
- All data transmissions are encrypted with AES-256
- Passwords are stored using bcrypt one-way hashing
- Servers are deployed on secure cloud infrastructure
- Regular security audits and vulnerability patching
7. Cookies
We use essential cookies to maintain your login session and language preferences. We do not use third-party tracking cookies or advertising cookies.
8. AI Tools Data
- Content sent through Sonny is not stored by us or used for training.
- AI conversation logs are only kept during the session and are not persisted.
- AI service providers (OpenAI, Anthropic, etc.) have their own privacy policies.
9. Your Rights
- Access and export your personal data
- Correct inaccurate personal information
- Delete your account and associated data
- Opt out of non-essential notification emails
10. Policy Updates
We may update this policy from time to time. Significant changes will be communicated via email. Continued use of the Service constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions, please contact [email protected].